Frequently Asked Questions




Set out below are a common set of questions about TrafficTV. If you cannot find your question then please feel free to contact our support service.

Is all traffic information the same?

No. There are various companies that provide traffic information in The UK. We use live data from Trafficmaster™ who have sensors across over 8,000 miles of motorways and trunk roads. We then add over 1500 CCTV cameras to bring you live images so you can see for yourself!

No one else provides a more comprehensive Traffic Service in the UK

When do I use the service?

At less than 10 pence a go as often as you want! Before setting off, or whenever you have a choice of routes, TrafficTV gives, at a glance, a simple to understand guide to exactly how any delays will impact on your journey. Perhaps if you hear an alert on the radio or see a sign beside the road - as only TrafficTV gives you the real picture you will be one step ahead! Try it yourself.

Which mobile networks does TrafficTV work on?

TrafficTV is supported by all UK mobile networks. You will need GPRS enabled to connect, and if you have any problems our support team are always happy to help.

Is the service on the Internet and the mobile?

Yes. All subscribers get access to the live information on the internet and on their mobile phone, which enables you to avoid those jams wherever you are.

How much GPRS does TrafficTV use?

A refresh for traffic information uses about 15kb depending on road conditions. A still image will use about 35kb.

Does your service offer navigation?

No. We concentrate on supplying the most comprehensive Traffic information in the UK to you wherever you are. TrafficTV is an information planning tool allowing you to avoid the jams rather than sit in them.

Can I use TrafficTV on my PC?

Yes, we have a member's website where you can login and view real time traffic maps, CCTV cameras and RAC traffic incident information.

Where can I get the software?

Browse to http://wap.traffictv.co.uk on your handset and click on the link to install.

I am an existing customer. How can I renew my subscription?

If you're an existing customer and would like to renew your subscription, please visit the purchase page and enter your existing serial number when asked.

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Feedback

Here's what our customers think of our award winning software

It is a bit like having traffic insurance. The worst thing about getting stuck in traffic is the valuable time we waste; TrafficTV has allowed me to avoid some really sticky jams!

John Thomas
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