Contact TrafficTV if you have questions or comments
Set out below are a common set of questions about Traffic TV. If you cannot find your question then please feel free to contact our support service.
Is all traffic information the same?
No. There are various companies that provide traffic information in The UK. We use Live Trafficmaster data who have sensors across over 8,000 miles of Motorways and trunk roads. We then add over 500 CCTV cameras to bring you live images so you can see for yourself!
No one else provides a more comprehensive Traffic Service in the UK
When do I use the service?
At less than 10 pence a go as often as you want! Before setting off, or whenever you have a choice of routes, TrafficTV gives, at a glance, a simple to understand guide to exactly how any delays will effect your journey. Perhaps if you hear an alert on the radio or see a sign beside the road - as only TrafficTv gives you the real picture you will be one step ahead! Try it yourself.
Which mobile networks does TrafficTV work on?
TrafficTV is supported by all UK mobile networks. You will need GPRS enabled to connect, and if you have any problems our support team are always happy to help.
Is the service on the Internet and the mobile?
Yes. All subscribers get access to the live information on the internet and on their mobile phone which enables you to avoid those jams wherever you are.
How much GPRS does TrafficTV use?
A refresh for traffic information uses about 40kb depending on road conditions. A still image will use about 25kb and a clip around 80kb.
Does your service offer navigation?
No. We concentrate on supplying the most comprehensive Traffic information in the UK to you wherever you are. TrafficTV is an information planning tool allowing you to avoid the jams rather than sit in them.
Can I use TrafficTV on my PC?
Yes, we have a member's website where you can login and view real time traffic maps, CCTV cameras and RAC traffic incident information.
Where can I get the software?
Phones
Browse to http://wap.traffictv.co.uk on your handset and click on the Standard Version link to install.Windows Mobile Devices
Browse to http://wap.traffictv.co.uk on your handset and click on the Microsoft Version link to install.Blackberry
Browse to http://wap.traffictv.co.uk on your handset and click on the Blackberry Version link to install. If you have an alternative to the Blackberry Browser installed please use that as the Blackberry Browser may have a problem with the file size.PDA's
A PDA handset that has MIDlet Manager or can be installed with a MIDlet Manager should be capable of running TrafficTV. It is our policy to make no recommendation in respect of 3rd party MIDlet Managers. Browse to http://wap.traffictv.co.uk on your PC and click on the PDA Midlet Manager Version link to install.
Note: You may be able to use your PC to transfer this file over bluetooth, cable or synchronisation cradle supported by your PDA.
